Privacy Policy

Chalet überHaus („we“) are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who are we?

For the purpose of the General Data Protection Regulation 2018 (the „Act“), the data controller is Berg-Chalet Thian GmbH („BCT“), Hinteroferst 29a, 6714 Nüziders, Austria.

Information we may collect from you

We may collect and process the following data about you:

Identity Data – such as first and last name, images
Contact data – such as address, phone number(s), email address. If you contact us, we may keep a record of that correspondence.
Survey Data – we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Website usage data – such as details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
CCTV – we use CCTV cameras around the Estate
Financial data – such as bank account details or payment card details
Sensitive Personal Data – such as dietary preferences
Technical data – please see IP address and cookies Policy

Uses made of the information

We use information held about you in the following ways:

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.

IP Addresses and Cookies Policy

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and internal marketing. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies and how they benefit you

For the same reason, our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our Cookies enable us to:

Make our website work as you’d expect.
Save you having to login every time you visit the site.
Remember your settings during and between visits.
Improve the speed/security of the site.
Allow you to share pages with social networks like Facebook.
Personalise our site to you to help you get what you need faster.
Continuously improve our website for you.
Make our marketing more efficient.
To estimate our audience size and usage pattern.
To speed up your searches.

Granting us permission to use Cookies

If the settings on your software that you are using to view this website (your Internet browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this.
Should you wish to remove or not use cookies from our site you can learn how to do this by referring to your Internet browser for instructions, however doing so will likely mean that our site will not work as you would expect.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called „analytics“ programmes also tell us how people reached this site (e.g. from a search engine) and whether they have been here before.
We use: Google Analytics & Google Maps

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our website as cookies are a standard part of most modern websites.

Contact

Berg-Chalet Thian GmbH
Hinteroferst 29a
A-6714 Nüziders
+43664/220 66 66
privateluxury@uberhaus-lech.com